Uber Rewards Now Available in Charleston

Uber this week announced that Uber Rewards - a loyalty program that spans across Uber’s business lines and product offerings, including ridesharing and Uber Eats - is now available in Charleston.

Uber Rewards offers four membership levels: Blue, Gold, Platinum and Diamond, and anyone can sign up to join at no additional cost. Once a rider is in the program, they will start earning one point for every eligible dollar spent on UberPool and Uber Eats orders; two points for UberX, UberXL, and Select; and three points for Black and Black SUV. Once 500 points is earned, the rider will advance from Blue to Gold. At 2,500 points they will advance to Platinum. And at 7,500 points, an advance to Diamond. Earnings periods are six months long and are tied to the date signed up to join the program. When a tier is unlocked, the rider will have that tier for the remaining earnings period, and the next six months.

Once one opts into the program, the rider gets $5 added to their Uber Cash balance for every 500 points earned, regardless of the membership level. Uber Cash balance can be spent on both rides and Uber Eats. Tiered benefits include:

  • Gold – Flexible cancellations for those moments when you thought you were ready to go but actually needed more time, you can cancel and rebook an eligible Uber trip within 15 minutes and have the cancellation fee refunded. Gold members also receive priority support that gets them faster response times from experienced support agents across Uber and Uber Eats.
  • Platinum – All the benefits that Gold members have, plus two more. You’ll get price protection on a route, letting you lock in lower prices between your two favorite places on UberX, even during traffic or busy times of day to help you better plan. Platinum members also get priority pickups to reduce wait times at most airports, so you can get on your way more quickly.
  • Diamond – Gold and Platinum membership benefits in addition to premium support, with dedicated phone support with fast 24/7 response times from our most experienced customer support agents. You’ll also get complimentary surprise upgrades from UberX to premium products like Uber Black at no extra cost, and a special "UberX Diamond" option you’ll see in your app that gives you access to highly-rated drivers. Finally, Diamond members receive no delivery fee on three Uber Eats orders every six months.

You can learn more about Uber Rewards benefits here.

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